Transit tendencies
If someone with a clipboard approaches you on a MetroLink train or a city bus, don’t go running for the doors. It’s not a petition or a sales pitch.
Metro, the regional transit agency, will be conducting its annual survey of riders. The first phase, which begins Tuesday, will focus on where you board public transportation and where you are heading, as well as the purpose of your trip, whether you transfer and household data.
The second phase is more of a customer-satisfaction survey and it begins in mid-May.
“Every business needs to understand its customers better,” said Metro spokeswoman Dianne Williams.
Surveyors from the Missouri University of Science and Technology and DOTec Engineering are scheduled to conduct 6,000 surveys on MetroBuses and 4,000 on MetroLink trains. The findings will help the agency get a “snapshot” of its riders and target its resources accordingly, Williams said.
The findings will be made public later.
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Hopefully, these aren’t the same geniuses behind the variable speed limit signs on I-270. Do we really want intoxicated engineering students to be shaping our daily commute?