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06.26.2009 12:34 pm

Car dealers are unanimous in their pessimism

St. Louis Post-Dispatch
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Unanimity is rare in surveys of business people, but the St. Louis Fed found it among area car dealers. The Fed’s latest Burgundy Book survey says that all the dealers it talked to expect lower sales this year.  Other retailers aren’t quite as pessimistic, but half of them expect sales to fall and only one-third expect sales to rise.

In real estate, the Burgundy Book notes that residential construction remains slow, with building permits down 41 percent in the first four months of 2009. It says the commercial market is in relatively better shape, but adds a note of warning:

Still, a contact in the St. Louis area noted that the demand for industrial real estate is waning and that the market is currently overbuilt.

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61 comments

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And if cap-and-trade passes, this country can kiss its economic recovery rear end goodbye.

— Scott
2:31 pm June 26th, 2009

I am surprised to hear this. I was at Bommarito Nissan and they were not in the least bit willing to deal. It did not seem like they were hurting, & they did not seem to concerned about losing my business. Oh well I have been considering switching to Toyota anyway, maybe Pappas will deal.

— w.champion
2:32 pm June 26th, 2009

I’m surprised by the seemingly lack of flexibility from dealers right now too. Sales keep going down down down and it seems the dealers would rather cut off their nose to spite their face.

— SteveO
3:00 pm June 26th, 2009

I am sorry this is a joke if Dealers see this year as bleak it’s because they are making it that way. Dealers across the Country are still selling cars, Dealers in a harder hit situation in Metro Detroit home of the Big three are seeing sales increase with the summer months in tow. The reason dealers in Saint Louis see the market as being down is because they are too scared to be agressive in a downed economy. I am sorry but the Auto dealers in Saint Louis are Scared and WEAK and that is why in the next couple years we will see more dealers closing there doors in other franchise brands throught the market.

— Matthew
3:03 pm June 26th, 2009

I have been trying to buy a vehicle for months with several dealers in the metro area and bordering states. The vehicle is one that is not rolling off the lots now and nobody is interest in dealing. I am offering a cash deal with no financing and no trade and they are only offering token discounts on dozens of the vehicles that have been sitting on their lots for months.

— Garry
3:19 pm June 26th, 2009

The dealers are right that they will sell less cars this year, but don’t blame it on the economy, blame it on them. They continue to operate the same way as they did 15-years ago. They offer the same stupid incentives and refuse to deal. Maybe if one of them came up with an original idea, it might make a difference.

I have emailed several “Internet Managers” lately who are so slow to respond to my questions, which they don’t even answer. Car shopping is like shopping for a pre-arranged funeral.

— Brian
3:23 pm June 26th, 2009

I will never buy a brand new GM unless they have the employee pricing. Why would you buy from one of these guys and the next month the car you bought is now 7-10k less? They brought this one on themselves as well.

— Brian
3:28 pm June 26th, 2009

To the posters who say the dealers won’t “deal”

Could it be that Toyota, Nissan and Honda feel like they have the consumer by the nads because of the GM and Chrysler situation because buyers are afraid of their products at this time?, less competition.
Could it be that consumers are thinking they can just walk into any dealer and make any offer and because of the economy the dealer is suppose to bend down kiss their feet and take it regardless of profit margin?
Could it be if you have a trade they don’t want it because they have too many on their lots now they can’t sell, so they won’t give you anything for it?
Could it be that dealers have banded together and have agreed to make a certain amount per make and model?
I suspect it maybe a combination of things but who knows.

I know one thing buying a car is a experience in which you feel like you never get a kiss before you get screwed.

— don't know
3:28 pm June 26th, 2009

Both of my cars are paid off this year. The only way those dealers are getting a dime from me is if they blow up one of my cars! I’ll be on the lookout for salesmen with handheld RPG’s while I’m driving down Manchester Rd.

— cjstl
3:32 pm June 26th, 2009

It’s not GM’s fault or Chrysler or any other franchise for that matter. Banks have tightened leanding which is resulting in stricter auto deals. As for Vehicle depreciation. every car depreciates and they all do it at just about the same rate as soon as it leaves the lot and is now in your possesion deal with it, it’s life.

— Matt
3:32 pm June 26th, 2009

It sounds like everyone is looking for a deal that doesnt exist. Even though the car industry is slow, dont look for them to pay you to buy a car. Its still a business and that means they have to make money and everyone is thinking they can steal a car from a dealer. Try and imagine being in business and making no profit because everyone is wanting your product for nothing. Everyone in this blog sounds like a big mooooooch. Stop it, this type of business is not like WalMart, where you make pennies on the dollar and sell so much you make billions. This is mom and pop operations that deserve to make a profit and keep people working.

— WENDELL
3:33 pm June 26th, 2009

Brian, you bring up a something when you mention “employee pricing” I suspect the next time they have such a thing the “employee pricing” is built in somewhere, wether in the new car or your trade. Same with 0% financing, that money is hidden somewhere. I know GMAC is or was in financial trouble but even before all this happened how could they possible buy the note to your new car and goodness only knows how many others at 0% and keep the doors open? I suspect it was held in the price of the new car, so if GMAC agreed to finance your note for $20,000 grand I suspect they only sent the dealer a check for say $18,000, thus taking the interest off the top. The dealer then has to make that $2,000 up somewhere, in the price of the new car, your trade, insurance etc. etc.

— kd
3:34 pm June 26th, 2009

It is not your right to come into a dealership and act like you are in charge. You are in a place of business and that business has the right to earn a profit. Everyone assumes that they can get thousands off every car and that is not the case. Don’t be such a tight _ss and just buy the car you want. Maybe that’s why we are in the shape we are in now because everyone waits for the ultimate deal. Get real. There is no deal. If there is a deal on a car, it’s a piece of sh-t and you get what you deserve. I’ve sold cars for a number of years and it’s the customer who is playing the so-called “games”. Here’s one more tidbit, no one cares if you want to pay cash. . . we get more money from the the banks and manufacturers if you finance. We don’t care about your cash. Keep it and buy bike. Oh, and stop coming out on hot days. We really don’t give deals then.

— carguy
3:39 pm June 26th, 2009

I WONDER IF I COULD GET A PLANE UNDER INVOICE/COST FROM BOEING? ANY ENGINEERS GIVING AWAY PLANES THESE DAYS??????????????

— HMMM
3:44 pm June 26th, 2009

I wonder if I could get a value meal from McDonalds under cost or my utilities for under cost. I’ll just wait to see if they are dealing. Anybody thats blogging work for someone who sells their products under cost, let me know I’m interested? I WANT EVERYTHING UNDER YOUR COST. People just do not get it.

— NICE
3:49 pm June 26th, 2009

I guess since there’s no one selling cars that all the dealers and salesmen are sitting around the dealerships reading blogs and defending their years of ripping off the public. What goes around comes around. You laughed when you ripped off customers for decades and now it’s time to even things out.

— clanmc
4:00 pm June 26th, 2009

These Auto Sales people are absolutly right. you cannot expect something under cost. at the same time a dealer can price and sell Agressivly sorry guys the day’s of “laydowns” are over. The Up’s bus is deffinitly broken down these are the customers you have to work with so work them and sell them a Mini is still a deal and still put’s money in your pocket. the days of selling at Addendum are over your right a dealer has to make a proffit and they do. Suprisingly behind the scenes with dealer cash and there monthly lump sum for having there door open for franchise costs they are not really losing but once you realize that every deal is not going to be a “fish”{ and that you might have to give some cars away is the day you start making money again. Stop Complaining it’s an industry and sometimes you have to give things away. You’ll give away George foreman grill and I pods to come in the door but then you want to hold your gross to sell a car. If your going to continue to complain about customers and there buying behaviors get out of the business you don’t know the first thing about sales and this industry is not right for you in the first place.

— notacarsalesman
4:04 pm June 26th, 2009

notacarsalesman sounds like an ex-notacarsalesman

— yeppers
4:10 pm June 26th, 2009

You correct I used to sell cars and realized I didn’t want to spend the rest of my life complaining about my job so instead I found one to love.

— notacarsalesman
4:13 pm June 26th, 2009

I have always felt that what ever you buy, if you walk away happy and feeling good, no matter what kind of deal you got or how much you paid, it was a good deal. And if you dont feel good about something, walk away.

— good deal
4:14 pm June 26th, 2009

I have been selling cars at a chevy dealership for six years. People now think they can walk in and offer us less than cost on a new vehicle. Then they want retail on a trade in. We cant and wont sell at a loss. Ive given better deals in the last 6 months than i have ever seen. The problem is people are unrealistic in thinking what they can buy these cars for. So im sure all of you saying a dealer wouldnt deal means they wouldnt sell the car for a loss. “you cant fix stupid”

— salesman
4:25 pm June 26th, 2009

If there’s a place to look where you find out what dealer’s cost is on a vehicle, I’ve never found it. The reason you don’t go into McDonald’s and try to get a happy meal under cost is that the price is clearly marked. People are used to haggling at car dealerships, so you can’t blame them for offering a rock bottom price. Certainly, everybody deserves to make a profit. Why don’t car dealers just state their no-haggle price and then let people try to get a better deal?

— rvbuilder
4:37 pm June 26th, 2009

Yes you can fix Stupid stop selling cars or stop complaing about your customers either way pick one. I am not in the market to buy a car I normally buy from a friend once every two years who is a trusted dealer in Saint Louis. and I if I were in the Market I would not want to buy from some green pea who is sitting at work trying to defend himself through a blog about the auto industry and the customers he or she can’t control. Lesson 1. You sell educate yourself and properlly educate your customers read a sales book it’s enlightening invest in yourself and understand sales.

Lesson 2. Understand your customers read another book called “Raving Fan’s ” by Ken Blanchard it will trully teach you how to properly difuse customers buying motivators allow you to take control of the customer and educate them on the realities of the business.

But the realty is you can either sit around an complain about selling or do something about it.

— notacarsalesman
4:38 pm June 26th, 2009

Carguy-I do not want anyone to kiss me wen I walk in. I will wave to them when I walk out! I want a deal like I do everytime I buy a car. I will not bend over to pay for the “Bommarito traffic copter”

— w.champion
4:53 pm June 26th, 2009

I’ve sold cars for 10 years at the same dealership. We’ve tried the no-haggle price and guess what, you all wanted to haggle. If you can’t afford a certain car, move on. I don’t want to hear your comment about how overpriced we are. You should get a higher paid job so you could afford the car you want but can’t afford to buy. And no I don’t want to spend 3 hours babysitting you just to make $100.00. I sell over 100 cars a year and yet I have to hear from someone who buys one every 5 or 6 years and acts like they are the professional. You all need cars, don’t forget that and once we are gone, you will be buying from an old furniture salesman and then you will really get hosed.

— carguy
4:54 pm June 26th, 2009

“salesman” I was buying new cars when you were still swingin from your mommas tit. I want to deal the way I have in the past. I will not bend over for any dealer. I will just move on, i guess take my “stupid” somewhere else.

— w.champion
4:56 pm June 26th, 2009

CARGUY you sell between 8-10 cars a month? sorry buddy I was wrong you deffinitly need to get out of this business and think about something that requires less thinking and less time dealing with people. Apparently you are uneducated and got a job in car sales after alot of other failed careers thinking that it would amount to something STOP !!!!!! bad mouthing your customers LEARN how to do your job because if this is the industry your going to make a career of you have absolutly NO idea what you are doing. Next career you might want to consider being a plumber or maybe work for MODOT because you seem to have some repressed anger issues and may not be a people person. Your Not good in this industry but good luck to you never the less

— notacarsalesman
5:04 pm June 26th, 2009

Hey w.champion Bommarito doesn’t own the chopper. They are the sponsor. It’s advertising. The complainers on here are a reason why plants are closing around us. What constitutes a deal? Money off right. Wrong. The answer is a fair profit for a good car. One more thing: STOP SAYING YOU ARE “JUST LOOKING”. Don’t you have something better to do with your time if you are just looking? Have a purpose. State what you want and if we can’t agree to terms, it’s not personal, just business. Just because we don’t give you what you want does not make us the bad guy. Plus there’s always craigslist. Oh that’s right there are no guarantees there.

— carguy
5:08 pm June 26th, 2009

Hey not a carsalesman, how many did you avg. when you sold? 8-10 is not bad considering this economy. How do you learn more about selling? That’s right, selling at invoice. Hey it’s hot, and I haven’t sold anything today. Just trying to say that everyone is entitled to a profit. The customer needs a good deal too, but we shouldn’t have to give everything away. I am done ranting. I hope everyone finds a good deal. And that is what you perceive to be one. At least we have a processing fee we can get you for. lol.

— carguy
5:15 pm June 26th, 2009

notacarsalesman: I do have 2 degrees with a minor and am working on my MBA. What do you have? lol

— carguy
5:20 pm June 26th, 2009

“I love it when people say “I have 2 degrees and am working my Masters”(I am 5 classes into my PhD). If you have 2 degrees and sell cars those degrees are probably from “Vatterot college” or “Sanford Brown”. Let me guess they are in “medical billing”. “Dental assistance”?

— w.champion
6:03 pm June 26th, 2009

I have already decided I am putting off buying a new car till next year. The “salesman” does not have to deal with this “stupid” customer.

— w.champion
6:04 pm June 26th, 2009

You dig deep. Actually my degrees are from U of I. PhD? I doubt if people with PhD’s argue on stltoday.com. University of Phoenix huh? So keep driving your 94 BMW ”Doctor”. Good luck with your next car purchase, that is if we can get you a loan with your debt to income. Seacrest out!

— carguy
7:33 pm June 26th, 2009

I looked at a late model minivan at a dealer couple weeks ago. The regular price was $14,800, but was offered at a “weekend special clearance” price of $12,800.

I searched blue book and found that trade in value was about $8000, private retail about $9500 and dealer retail about $10,500. I offered $9600 and I got countered at $11,995. Final counter was $10,995 followed by another counter by phone for $10,500.

I have been on both sides of the car sales game. I understand it, don’t really like it, but I know how to play it. It does bother me when I see some people I care about paying way too much for their cars (83 year old father), etc.

— vt
7:42 pm June 26th, 2009

I love it. Only on the Post Blog could a car salesman be so snotty. Look douche I did not pick your career. If you are not happy with cars maybe appliances at Sears would be better. Maybe carpet at Becky’s. I mean let’s really put that U of I degree to work for you. I thought I said earlier I drove a Nissan not a BMW. You will have to wait till I finish my dissertation to call me Dr. but thats for showing proper respect. Now go push you “undercoating & fabric sealant”

— w.champion
7:48 pm June 26th, 2009

I love how “carguy” talks about what I drive, “94 BMW” (I actually drive a 4 year old Nissan). You drive the floor sample car with the dealer plates and make comments about others cars. I am guessing your U of I degree is not in “communications”. maybe it is “art history”, did you use to be a barista?

— w.champion
7:53 pm June 26th, 2009

Alright, I got a PhD’er to call me a name. And your university should teach you grammar. Learn to spell pal.

— carguy
7:58 pm June 26th, 2009

Ah spellchecker, the comeback of the intellectually lazy. Hey, I am sure I made some puncuation mistakes to.

I want to do a Budweiser commercial:”real men of genius” today we salute you mister spellchecking blogger guy. You call people out for spelling, you have taken the high road and now everyone knows how smart you are mister spellchecking blogger guy.

I mean you have to sing it to the real men of genius song. But you get the idea. No go get me those “special floor mats”.

— w.champion
8:08 pm June 26th, 2009

OK, I have to go but if I have learned one thing tonight it is this. When I go in to buy my new car I will follow one rule. This guy trying to sell me could be “carguy”. I will make sure I am more of an a$$ to every car salesman I meet, from here on out.

— w.champion
8:15 pm June 26th, 2009

I’m actually kind of sorry it escalated into name calling. For the most part we are not bad people. It’s just gotten harder to sell cars. I am trying to make it one more year and I will begin my new career and not at
Sears either. So w. champion good luck to you and to everyone else too!

— carguy
8:20 pm June 26th, 2009

Having learned to read between the lines of what people say and how they say it, this thread has definitely been informative. Here is what I have learned from “carguy” so far: 1) Some car salesmen really are the horse’s behinds I thought they were and; 2) He apparently works for one of the Bommarito dealerships (something he will probably deny now). Armed with this information, I will be sure to avoid buying future cars from that company.

I completely understand the need for a dealership to make money on a sale. If they don’t they can’t afford to keep the doors open and pay their employees. I also understand the desire for a salesperson to do all he/she can to squeeze that last dollar from the customer since it will likely increase their commission. However there is a basic concept being ignored here: If you don’t sell cars, the dealership doesn’t keep the doors open either and the sales people still don’t make a commission. So it would really be in the dealership’s best interest to take a few bucks less for the car and actually sell it, rather than let the floorplan eat away at the profit margin to the point it has to be sold at a high price just to break even..

Conversely, customers need to realize that dealerships really can’t sell cars at their cost. If you want that car serviced or warranty repairs to be completed, the dealership has to make money to afford to hire mechanics, clerical staff, stock parts, etc.

— Another workin' man
2:39 am June 27th, 2009

w. champion can’t wait to get on a post where he can tell you how smart he is about the car industry or that he drives a nissan. if it’s about a plant closing, he can’t wait to get on there to gloat or degrade the soon to be laid off people. passive aggressive people who don’t have much to do ought to volunteer their time somewhere.

— workingdude
7:24 am June 27th, 2009

I’m on a “Mission for God”. I’m getting my 15 year old car tuned,and being inspired by the article in the paper a few days ago,going to drive my car another 100k so I can make the paper in a few years. To all the dealers out there,enjoy your lot full of shiny new cars.

— Old Guy 1
8:02 am June 27th, 2009

It truly is a mess of their own making. Back in early June, I visited the local Dodge-Chrysler-Jeep guys about a week before this particular dealership was to lose its contract with the Mother Ship. They were completely unwilling to deal. They had a sign hanging in the window knocking 3 grand off the sticker of a $25,000 car I was interested in and would not budge. After about an hour of typical dealer games I told them they could keep the car until after losing their dealership and see what they got for it then. Didn’t seem to faze them a bit. It seems their attitude is they’re by God going to get their price or sit on the vehicle.

— bubbagravelhauler
9:05 am June 27th, 2009

Why do dealers have to charge everyone a different price?Think about this,if one person gets a better price than everyone else you have just screwed all of your customers but one.Why should people be running down to your store to get screwed?I buy because i must,dosent mean i like it.Buying a car is the most irritating thing i do.Always walk away feeling i got screwed.Maybe thats why i have never bought two from the same dealer

— roger
9:22 am June 27th, 2009

Buy ‘em online.

— numbedout
10:32 am June 27th, 2009

My husband has an acquaintance in the car business. He sells mostly used cars at a dealership. He “sold” 17 cars last week, but not one person was approved for financing. How do dealers expect sales to pick up, if they aren’t going to let people finance cars? I don’t know about anybody else, but we sure can’t afford to pay cash for a car. I think they are looking at things a little backwards. Buy a car, it is good for the economy…. but don’t expect us to help you do it.

— arvosmom
12:10 pm June 27th, 2009

Hey folks talk to the Dean Team, I had the unfortunate experience of filing bankruptcy and they found me a deal. Though the interest is really high, they were willing to help me and worked hard to get my a car I could afford. Hats off to the Dean Team Hyundai

— Doc
12:18 pm June 27th, 2009

I work in the auto industry. All of the people who claim that they hate to “haggle” or the negotion games while buying a car, are the same ones who are complaining about dealers not wanting to “deal”. If I am to price all of my vehicles with “up-front/no-haggle pricing” at a very minimal profit margin, these are the same people that will come in and make a ridiculous offer on a vehicle. Am I expected to LOSE money on selling my product? Do you LOSE money doing what is you do in life for your business or livelyhood? Try going into Wal-Mart and see if they’ll dicker on the price of that 52″ hi-def flatscreen you’re about to buy, they wont, and the profit margin on that tv is 10x what mine is.

just my 2-cents for all of the “experts” who have commented here

— Mike
3:02 pm June 27th, 2009

I’ve been looking for a used car off and on for the last five months. My take is that many people on Craigslist are trying to sell to get out at their loan price. The dealers in St Louis seem to be willing to sell fewer cars, but make plenty of profit on them. I bid the Edmunds.com private party value on a vehicle with a dealer in St Louis over the internet (can’t stand to go into the dealerships and play the game) and he got back to me right away and said my bid was below his cost. Either they’re giving a lot more on trade ins or they had to spend a lot of money to fix it up. I also drove to Peoria to look at a car that ended up being below par. Finally I found a car in Chicago at a real good price with quality pictures online. Talked with the internet salesman, got a $72 one way flight, left Lambert Saturday morning and brought back a nice used vehicle by dinner time Saturday evening. I paid $7100 for the vehicle. The listings for local dealers of similar cars were between $8900 and $10900. I’m not saying it’s wrong, just a different philosophy. I found many more cars in the Chicago area searching with my parameters than locally. Some were bait and switch scams I think (sorry I just sold that, what else are you interested in) but I got that locally as well. I don’t envy car salesmen, they have a tough job dealing with people who don’t trust nor like them. The ones that are good make a great living and they deserve it. I know I could never do it.

— Horsesrus
4:23 pm June 27th, 2009

I have a nine year old car with 220,000 miles on it. While I look forward to a new car, I dread the dealer experience. I hate the add-ons and the “extended” warranty scam. Based on past experiences and reinforced by what I’ve read in this blog, it looks like I could also be dealing with a salesman who thinks I’m an idiot just because I’m trying to get a good deal. (I suppose all car salesmen overspend on everything and couldn’t care less about price.) If I walk into a car dealership and meet a salesman who goes out of his way to find me the car I’d like to have at a reasonable price, I’ll buy. That happened with the last car we bought, but it took me a year to find the guy. After we bought, we referred two other friends to that particular salesman and both of them made a deal. So you salesman better be on your toes. I might be the next guy you talk to.

— jfmoyn
4:41 pm June 27th, 2009

jfmoyn, the average commision a sales associate makes on selling a new vehicle to someone like yourself is $100. Take it easy, it’s really not a big deal

— Mike
4:46 pm June 27th, 2009

Mike said: “Try going into Wal-Mart and see if they’ll dicker on the price of that 52″ hi-def flatscreen you’re about to buy, they wont, and the profit margin on that tv is 10x what mine is.”

Mike,

I actually DID “dicker” with Walmart and guess what? They DID come down on the price! I’ve also “dickered” with Sears and a few other well know retail chains. Although it doesn’t always work, it sure won’t unless you ask.

If you really work in the auto industry, then you know there is wiggle room on every new car. Some more than others but between sticker, invoice and the hold (The amount refunded by the manufacturer after the sale, usually 2-3% according to a friend of mine who owns a dealership.), there is room on all of them.

As I said in my last post, I don’t expect the dealer to sell at a loss and don’t begrudge them making a few bucks off of me but I also don’t intend to put somebody’s kid through their first year of college on the deal either.

— Another workin' man
7:54 pm June 27th, 2009

AWM, if you read my last post, these guys are not putting anybody through college on what they are getting paid by selling you a new car. But, it is always comical to me how much guys like yourself feel so gratified by thinking you have won a major victory/battle by impressing your wife of 30 yrs by going in and being a jerk to some poor kid (that is probaly 10x brighter than you realize) to lower your monthly payment by a dollar.
If you really knew as much as yo think you do about the process and the financial part of the purchase, you’d be on the other side of the table. So, until you do your part, quit complaining about why dealers should ‘roll over’ for you because the economy is bad and you think they’re up against the ropes. You are part of the problem.

— Mike
8:37 pm June 27th, 2009

A couple of months ago TV commentators thought car dealers were ‘desperately’ offering huge discounts and gave examples of $5-6K off the sticker price of SUVs and other cars in a mid-price range. We haven’t shopped for cars in the last few years, but I know the last time we did it was normal by July or August to see ads for $10K off sticker price. We may be looking for a car later this summer — am interested to see if there are deeper discounts then. Not that I believe we’d be getting any kind of deal. As someone else said, I’d be happy to pay a price that would give a dealership and everyone else up the line a fair profit/wage…too bad there isn’t a good way of getting to that number without feeling taken.

— pegkruse
10:30 pm June 27th, 2009

I’m just an individual, but I’ve bought and sold a lot of cars with great success off eBay. Use the internet as a resource to know what you can get and for what price. I try locally but buy where the best value is for my money. I just bought a new ‘08 truck from Bommarito in April and got a $44K sticker for $30K after rebates, no trade. A dealer I’ve dealt with a number of times previously had an IDENTICAL ‘08 truck and wanted another $2300 for it. I was done at Bommarito in an hour and they were very decent.

Knowledge is the best ammunition to be sure you get a fair deal. Be respectful of their need to make a living, but support dealers that respect you as a customer by giving you a good price up front.

— Dan
11:10 pm June 27th, 2009

One of the reasons no-haggle pricing never works is because of the trade-in. Used cars are worth different amounts at different places. A used Mustang is worth less to a dealer who already has nine of them on the lot.

Here is something that is for certain: a dealership wants to sell you a car. Do you think that out of pure meanness a dealership will just

refuse to sell you a car? If a sales manager lets you walk out the door it is because he can’t afford to make the deal at your price. Do you

really think you can just go into a dealership and name some ridiculous price, and that the dealer must sell you the car you want at the price

you say, just because you want that price? And if he won’t meet your unrealistic price, then he’s the bad guy? If you have been shopping for months and can’t make a deal, you may need to re-evaluate your position. If you are able to shop carefully over a long period of time and seize a great deal, like Horsesrus did, then I am very happy for you. Really. Nice work. But most people who are selling their cars themselves are doing so because they want too much for their used car and couldn’t make a deal down at the lot. There’s not many great deals to be had from private sellers.

Now, about overcharging customers, try and think about this. You have a used car, let’s say a 2001 Impala, and you plan to sell it yourself out of your driveway. You would like to get $5000, so you put out an ad for $6000, and after a few phone calls and showing the car a couple of times in your driveway, you do pretty good and sell it to somebody for $5500. Did you just rip somebody off for $500? Would you have taken $5000? Sure, but you made a little more than that. Were you morally obligated to sell for your rock bottom lowest acceptable price? Kids need braces? What’s the problem? It’s the same at a dealership.

You know what, the biggest liars in the car business are the customers. The meanest people in the car business are the customers.

Some of what I have been reading on this blog is amazing. Notacarsalesman, every word you write shows that you don’t know anything about the car business, and w.champion, I don’t care when you bought your first new car, you also are suffering from some misapprehensions about the car business. And by the way, champ, did you really accuse somebody of being snotty and then call him a douche in the very next sentence? It’s people like you two that drove me out of the car business.

— Mentalator
11:57 pm June 27th, 2009

I went to Bommarito on a friends recommendation and found they only wanted to give the manufacturers rebate and nothing else on a Frontier Nissan. I went to a smaller dealership in St Charles and they took another 2500 off the price. I would have thought paying cash for a truck in this economy they would be more flexible. You can shop online and educate yourself about certain models and some car dealers still think its 1980 before the internet and want to pull the wool over your eyes.

— RMiller
2:46 am June 28th, 2009

Mike,

You missed the gist of my point, which was I am not going to pay an unnecessary premium on some cookie cutter car that is just like thousands of other ones just because one dealership thinks they should make one.

It appears you also missed my other post, where I said I don’t mind the dealership (and in turn, the salesman) making a few bucks. I realize they need to make some money to keep the doors open.

Furthermore, I have NEVER been a jerk to a salesman, nor will I and I take great offense to anyone who suggests I am. Nor would such a display impress my wife. I don’t expect a dealer to “roll over”. But I do expect them to treat me with the same level of respect as I show them. I do not take it personally if you don’t want to sell me a car badly enough to make a reasonable profit and give me a good deal. If you can’t or won’t, so be it. It isn’t me who runs the risk of being stuck with the car. There are other dealers who will make reasonable deals and I will be glad to throw my business to them.

And yes, I know a bit about the new car business, (more than you apparently think I know) thanks to a couple of dealers in small towns I used to live in that showed me things the average customer never sees. Ironically, I never bought a car from either of them because they did not sell what I was looking to buy. But no, I would not be on that side of the fence on a bet. I don’t like sales and am not wealthy enough to own a dealership.

Lastly, don’t sit there and try to tell me that “my part” includes paying an exorbitantly high price for a car. Somebody (maybe it was you?) said in this thread that I need a car. While it may be true that I need a car, the fact remains, I don’t need YOURS. In fact, in 36 years I have never traded cars because I needed to.

— Another workin' man
3:11 am June 28th, 2009

Horserus said: “I don’t envy car salesmen, they have a tough job dealing with people who don’t trust nor like them. The ones that are good make a great living and they deserve it. I know I could never do it.”

You hit the nail on the head. I buy cars infrequently and drive them into the ground. I have NO idea what a car is actually worth, and hate the games you have to play with salesmen. I don’t trust them, and have felt screwed every time I’ve bought a car. I realize there are people how enjoy researching what a car is worth, dickering and playing a dealer off against another. This isn’t something I would like or want to do. All I want is to be treated fairly - a fair price for the car and my trade in. Why has it always been so difficult to but a car this way?

— Whiner
7:34 am June 28th, 2009

Recently, my wife and I bought two new vehicles. One Ford and one Chevrolet. We only needed one new vehicle but bought two to help the American Car companies. I have been guilty in the past of buying foreign cars. Never again. Our car companies need America’s help. I know that everyone can not just go out and buy two new cars, but when the time comes, buy American. It doesn’t just help the companies, it helps all of us

— Bob
1:04 pm June 28th, 2009