For me, it was a book on Amazon.com and it must have been a decade ago, if not more. I vividly remember being terrified of putting my credit card number out there and giving all that personal information. I also remember thinking that I was being irrational. I’d never heard of problems and never had any problems buying by mail or by catalog over the phone.

I don’t remember what book I bought.

Finally, I remember the exceptional customer service, which continues on most of my online purchasing experiences. I’ve since bought lots of stuff on many different web sites — everything from grilling equipment to music to software to clothes.

This topic comes to mind because of the story about doubts over the effectiveness of “Cyber Monday” deals yesterday.

How much online buying do you do? Do you remember your first experience with it? Any horror stories?