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05.07.2008 5:55 pm

An update on the STLtoday redesign

St. Louis Post-Dispatch

We’re a day into the redesign of STLtoday and we’ve made a lot of progress in addressing many issues that arose — some issues we’ve noticed ourselves, and many you’ve brought to our attention. For example, within 30 minutes of launching the new design, some of you let us know that some key links in the classified advertising section were broken. I think we got those fixed about 31 minutes after launching the redesign.

First, here’s a link to our video tutorial about the redesign. And at the bottom of this posting, you’ll see a link to our “frequently asked questions” about the redesign.

Some have asked whether we tested the site before we launched it.

Well, of course we did.

I think many people familiar with this process will agree that sometimes, you don’t really know where the problems are until you get the site out of the garage or the test track and onto the highway, in a true production environment. I won’t suggest that’s the cause of the all the problems, but it accounted for some. Here’s a few updates on our progress — along with our thank you for coming along for the ride and for those of you who offered constructive feedback.

Pop-up ads. We know some of you have had an issue with numerous pop-up ads. We’re working on that and we think (stress, think) we have figured out the problem. Please let us know if you still see it. The more detail you can provide, the better (i.e. what browser and operating system).

Can’t find the older columns. Boy, howdy, we know this was a problem. You could read current columns, but not previous ones. We’ve made progress on that, but it’s high on our list to address.

Formatting problems. You probably have noticed some pages that weren’t formatted in our new design correctly. Prep Sports, Weather, some of our guide listing pages (i.e. restaurants, bars) and others. We’re getting to them as quickly as possible.

Site map the Today’s Post-Dispatch. Oops. We thought we had’em ready — but obviously, we didn’t. The site map is up. So is Today’s Post-Dispatch — but there’s still some tweaking to do. Thank you for your patience.

Blog text formatting. We’ve made changes there to fix the lack of text formatting — bold, italic, bulleted type and set-off quotes. All fixed.

Broken links in the dropdown. Made a lot of progress stamping out bugs there, but let us know if you still see things. Some of you have made great suggestions for items that should be in the dropdown that we overlooked, so we’re adding and tweaking as needed.

Dropdown menu under ads. Ugh, yes, we know. Working on that, too, and as we ID the ads that are causing the problems, we’re taking care of it. If you have specifics on that issue, again, we’re all ears.

Forums – we increased the number of threads! We heard about this for a long time, so we’ve bumped the number of threads per page from eight to 12.

Multimedia channel. A work in progress. Thank you for your patience.

Got more questions? Don’t forget to consult the FAQ we posted here. You can also send e-mail to sitehelp@stltoday.com.

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68 comments

Comments are closed.

Michael, thank you for your comments about the drop-down navigation. We know that it’s a little too quick on the draw and we need to tweak that, so it doesn’t pop up just by mousing over it. I also appreciate your articulating what we hope is a good feature of that, the ability to get anywhere on the site pretty quickly.

I’m grateful for the comments here. The more specific you can be about features that don’t work or things that seem confusing, the easier it is to try and address them. General comments such as “I hate the site” don’t really help us improve it. Some things are in the eye of the beholder (i.e. whether you like the colors).

And as for consensus? Well, I’ll grant you that the consensus of the several dozen people who have commented here is against the redesign.

Again, thank you all for being STLtoday readers, for taking the time to look over the site and for offering feedback.

— Kurt Greenbaum
12:50 pm May 8th, 2008

Do the word “New Coke ring a bell? This format is the biggest mistake since that fiasco. DMF

— polock
1:28 pm May 8th, 2008

Don’t mean to be so negative, Kurt. As a loyal reader of STLtoday, these changes are just a little tough to digest. Sure, the colors are judged by the eye of the beholder, but you can’t deny that several people have questioned the odd choice of (blinding) white, red and (gulp) teal. If a Web site literally hurts people’s eyes (I need sunglasses), it’s off to a bad start. Just saying…

— Jason
1:35 pm May 8th, 2008

@Kevin I don’t work for the Post-Dispatch so I don’t know for sure, but I don’t think they outsourced the design of the site. You might want to ask Will Sullivan, the Interactive Director.

— Chris
1:43 pm May 8th, 2008

I happen to really like the new site. I could do without the really big RSS logo, but the colors are good, I appreciate the increased whitespace. I think most of the complaints will be resolved once readers get used to where things are. ‘you can’t find it’, you just need to find out where it is in the new design and then you’ll not only appreciate the ease of use but how it looks as well.

— Annette
3:26 pm May 8th, 2008

Seriously people, get a grip. It’s a new design. It’s a good one. There are some kinks, they’re working them out. It’s still the best source for st. louis news and information going. Get over yourselves.

— Pam
3:27 pm May 8th, 2008

There is nothing I like about your new web site. Its hard to navigate, slow to download and the pop-ups are very annoying. Out of ten newspaper sites I regularly read the new St.Louis Post’s web site is by far the worst one I have ever seen. No one is ever opposed to some improvements but no one likes a train wreak. Please go back to your old site before everyone abandons you.

Dan

— Dan Seidel
9:57 pm May 8th, 2008

Search will not work
enter term, get unformatted page with navigation links (looks like the style sheet is missing) and no search results.
Firefox 2
XP SP2
DSL

— Kristi
10:45 pm May 8th, 2008

I honestly do not like the new format! I find the site difficult to navigate and the stories in each section don’t “pop” the way they used to! What was wrong with the old format?!?!?!

— Lori Wishne
8:46 am May 9th, 2008

Hate the new design. Today is worse than yesterday. pages still load V-E-R-Y Slow. Don’t mind the bigger text but main page design is very bad. Agree about too much white space. too much junk on main page. prefer to see listing of top news items. graphics for blogs and other stuff are a waste of time and resources. Hate having to really go the the news page or business page to see the major stories. Colors aren’t helpful.

— Linda M
11:20 am May 9th, 2008

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