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05.07.2008 5:55 pm

An update on the STLtoday redesign

St. Louis Post-Dispatch

We’re a day into the redesign of STLtoday and we’ve made a lot of progress in addressing many issues that arose — some issues we’ve noticed ourselves, and many you’ve brought to our attention. For example, within 30 minutes of launching the new design, some of you let us know that some key links in the classified advertising section were broken. I think we got those fixed about 31 minutes after launching the redesign.

First, here’s a link to our video tutorial about the redesign. And at the bottom of this posting, you’ll see a link to our “frequently asked questions” about the redesign.

Some have asked whether we tested the site before we launched it.

Well, of course we did.

I think many people familiar with this process will agree that sometimes, you don’t really know where the problems are until you get the site out of the garage or the test track and onto the highway, in a true production environment. I won’t suggest that’s the cause of the all the problems, but it accounted for some. Here’s a few updates on our progress — along with our thank you for coming along for the ride and for those of you who offered constructive feedback.

Pop-up ads. We know some of you have had an issue with numerous pop-up ads. We’re working on that and we think (stress, think) we have figured out the problem. Please let us know if you still see it. The more detail you can provide, the better (i.e. what browser and operating system).

Can’t find the older columns. Boy, howdy, we know this was a problem. You could read current columns, but not previous ones. We’ve made progress on that, but it’s high on our list to address.

Formatting problems. You probably have noticed some pages that weren’t formatted in our new design correctly. Prep Sports, Weather, some of our guide listing pages (i.e. restaurants, bars) and others. We’re getting to them as quickly as possible.

Site map the Today’s Post-Dispatch. Oops. We thought we had’em ready — but obviously, we didn’t. The site map is up. So is Today’s Post-Dispatch — but there’s still some tweaking to do. Thank you for your patience.

Blog text formatting. We’ve made changes there to fix the lack of text formatting — bold, italic, bulleted type and set-off quotes. All fixed.

Broken links in the dropdown. Made a lot of progress stamping out bugs there, but let us know if you still see things. Some of you have made great suggestions for items that should be in the dropdown that we overlooked, so we’re adding and tweaking as needed.

Dropdown menu under ads. Ugh, yes, we know. Working on that, too, and as we ID the ads that are causing the problems, we’re taking care of it. If you have specifics on that issue, again, we’re all ears.

Forums – we increased the number of threads! We heard about this for a long time, so we’ve bumped the number of threads per page from eight to 12.

Multimedia channel. A work in progress. Thank you for your patience.

Got more questions? Don’t forget to consult the FAQ we posted here. You can also send e-mail to sitehelp@stltoday.com.

68 comments

Comments are closed.

This new web site is terrible. My eyes go numb looking at this font on bright white back ground. Hate the drop down boxes at the top which continually open up everytime you try and navigate this 1984 looking site.

How much did this cost you all to design? A bucket of chicken wings?

— terrible design
6:51 am May 21st, 2008

Looking at the recipes, the last one that shows up in the list is ‘Barbecue Pork On Buns’, but the list obviously goes on. How am I to access the others on the list below? There are apparently 7 more recipes which apparently are available to no one.

— chiang01
9:30 pm May 21st, 2008

Well now I can access all of the recipes, but there are fewer of them. ‘Barbecue Pork On Buns’ is now off the list. I guess that’s one way to solve the problem… less content.

— chiang01
8:26 pm May 22nd, 2008

I agree with the sentiment of almost all of those who commented. Plain and simple, the site does not look or act like a news website. That’s fine if it’s not going to be a news website. But if it is going to be a news site (and as a side note, why isn’t the address stlpostdispatch.com or stlouispostdistpatch.com?), then changes are necessary. For anyone who disagrees, pull up nytimes.com and stltoday.com side-by-side, and the utter inferiority of stltoday.com is crystal clear. I won’t go into how the news needs to be more accesible because by now it has been addressed over and over. Nor will I get into how slow the website is. Nor will I get into the wasted space or the whiteness of the site. And I won’t comment on the absurdity of the fact that a news website requires a tutorial video. One thing I will address, though, relates to the ads.

I recently emailed the editors and told them that the stltoday.com online content needs to be visible and appealing to the readers–not blocked by ads. The current setup creates an experience that is unenjoyable and detrimental to the value of the site and the St. Louis Post-Dispatch.

When one happens to scroll over what earlier today was a Sex and the City advertisement (which, due to its physical placement is almost impossible to avoid), the advertisement immediately covers the actual headline of the page (reading “stltoday.com”). Without a headline and with a huge Sex and the City advertisement taking up nearly half the screen, the page is utterly confusing. Is this a newspaper website? A pop magazine site? Where is the news? Toward the bottom of the page, a large Shubert Furniture ad, when expanded, covers 8 of the 10 most popular stories. I sure would love to know what those stories are, but I have to wait until the advertisement gives me the opportunity to close it before I can see them.

There is NO reason why the Post-Dispatch cannot become a better newspaper with larger readership and more influence in the news community. A great number of readers who you might want to attract do not live in town so they cannot pick up a copy at the corner newsstand. Obviously, the website’s success is if paramount importance to the newspaper’s success and growth (as well as to its own), and that importance grows every day. No other major urban newspaper I am aware of (and I read several daily) has such frustrating ads which make finding stories, at best, unnecessarily difficult or, at worst, actually unenjoyable.

David S.

— David S.
1:12 pm May 28th, 2008

Visit KSDK.com — it’s been redesigned and is everything that STLToday.com isn’t.

Goodbye STLToday.com.

— Teresa
6:30 pm June 3rd, 2008

> Visit KSDK.com — it’s been redesigned and is everything
> that STLToday.com isn’t.
> Goodbye STLToday.com

Amen to that. Apparently, StLToday management doesn’t care that they are losing traffic. In the past week, I can count my visits to StLToday on one hand, down from at least 5 times a day prior to re-design.

— chiang01
10:54 pm June 5th, 2008

I’ve been reading the Rams’ news at your web site for the past 9 years. Since you updated the site recently, it seems to be slower than ever. It’s no longer a pleasant navigation experience. I’d vote to return to the previous version if I were asked.

— Ron
3:26 pm June 9th, 2008

I sent these comments via email this morning and was directed to this blog as a source of addditional information. It was nice to see that I wasn’t alone in my loathing of the new design. Here’s what I wrote:

To whom it may concern,

I’ve been a faithful reader of your website since it launched. I frequently visited the STLToday.com website first thing in the morning to get a handle on local news and local views given by your columnists and would return there if breaking news was being reported.

When the website was redesigned a month ago, I reluctantly accepted the changes and struggled through navigating the site these past few weeks even though I enjoyed the old format. After weeks of frustration, I felt compelled to write and express my disappointment at the recent revamping of the website.

Not only is it more difficult to navigate and find relevant news stories, I also feel the focus is skewed more toward entertainment and less toward actual journalism. While I recognize the revamping is geared to appeal to a younger demographic (it pains me to write that since I’m only 33 years old myself) I feel as if the site has lost some of its credibility in an effort to make it more interactive. For example, what spurred me to write this letter was my disappointment when I logged on this morning to see one of the top featured news stories was “Party People - iParty celebrates summer at Sky Terrace.” I cannot take the Post-Dispatch and the website seriously when it parades a slideshow of pretty party people drinking at a trendy bar as oneof the top four news stories to be featured, along with the flooding and the hostile takeover attempt of A-B. Moreover, the fact that the community voices and entertainment sections have taken a more prominent position in the website than the business section, the sports section (which boggles my mind given what a fanatical sports town we live in) and the regular columnists reinforces my position. Finally, I find I tend to forget about several of the columnists’ articles and regular features I would normally read when I saw a small blurb visible from the homepage that would pique my interest with the new design.

Needless to say, STLToday.com has no longer become my preferred source of local news for this region. While I don’t anticipate a response nor do I expect any significant changes, I do hope you take my humble opinions into consideration if you are in fact still working on the layout and design of the website.

— Misty
3:12 pm June 16th, 2008

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