Colgan 3407: A preventable tragedy? (Reuters photo)
Four weeks after US Airways Capt. Chesley B. “Sully” Sullenberger III and First Officer Jeffrey B. Skiles calmly landed an Airbus 320 in the Hudson River on Jan. 15, all 49 passengers and crew aboard…
The Federal Aviation Administration has a goal of customer satisfaction. Lest that make you feel all warm and fuzzy, consider that the customer it wants to satisfy isn’t you, the passenger. It’s the airline industry.
Understand that, and you understand the…
The American airline industry puddle-jumps from crisis to crisis. The airlines make a little money when the nation is prosperous, but even slight turbulence in the economy sends the industry into a financial tailspin. The pattern has been repeated time and…
In just a few short weeks, the Federal Aviation Administration has transformed itself from a lapdog for the airline industry into a snarling pit bull. Hundreds of thousands of passengers have been stranded as airlines ground planes for safety checks.
The FAA…
