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11.12.2009 10:23 am

Koster sues 6 area auto service-contract firms for deceiving consumers

St. Louis Post-Dispatch

Missouri Attorney General Chris Koster’s office announced today that it has filed suits against six companies selling extended auto-service contracts and alleged that the firms, all located in suburban St. Louis, tricked consumers into buying so-called “extended warranties” through unfair…

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11.03.2009 1:05 pm

Car and Driver secret shopper stings area service-contract brokers

St. Louis Post-Dispatch

Extended auto-service contracts probably aren’t worth the money, according to a story in the December issue of Car and Driver.

The magazine conducted a secret-shopper sting on St. Charles County’s three biggest brokers of so-called extended warranties: Wentzille-based US Fidelis; St. Peters-based…

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08.31.2009 10:24 am

Mo. Dept. of Insurance: Product warranties are service contracts

St. Louis Post-Dispatch

The St. Louis area’s big “extended warranty” firms are splitting hairs if they think they can avoid Missouri regulations on extended auto-service contracts by selling product warranties tied to the purchase of auto additives, said a spokesman for the state’s…

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08.18.2009 5:52 pm

More on Mogi, the St. Charles service-contract broker

St. Louis Post-Dispatch

I wrote a story in Tuesday’s paper about cancellation penalties assessed by Mogi, a St. Charles-based broker of extended auto-service contracts. If you’re interested in more information about the allegations against the company, you’re in luck: here is the federal…

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08.10.2009 3:37 pm

Service-contract sellers pull back away from the term “warranty”

St. Louis Post-Dispatch

Companies that sell extended auto-service contracts frequently are accused of deceiving consumers, violating telemarketing laws, peddling worthless products and failing to give refunds owed to customers upon cancellation.

Those allegations tend to dominate news coverage of the industry, and they rarely…

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04.30.2009 1:18 pm

US Fidelis settles Verizon suit; AT&T going after “John Doe” firms

St. Louis Post-Dispatch

If you missed it, there’s a story in today’s paper by Elizabethe Holland about a settlement in the lawsuit by Verizon Wireless against US Fidelis, the Wentzville-based broker of extended auto-service contracts.

As part of the settlement, the company is banned from making…

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