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09.15.2009 3:52 pm

US Fidelis sues competitor over its use of “US”

St. Louis Post-Dispatch

US Fidelis, the big Wentzville-based broker of extended auto service contracts, last week filed a federal copyright-infringement suit alleging that a competitor has swiped its sales pitch and and a portion of its trade name.

The suit, filed Thursday in St. Louis,…

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09.04.2009 5:17 pm

Mapping the St. Louis area’s “extended warranty” brokers

St. Louis Post-Dispatch
Click on the image to check out our map of area service-contract brokers.

Click on the image to check out our map of area service-contract brokers.

If you’re having a tough time following this newspaper’s stories about area brokers of extended auto-service contracts, we’ve got a new tool that might be able to help.

Then…

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08.31.2009 10:24 am

Mo. Dept. of Insurance: Product warranties are service contracts

St. Louis Post-Dispatch

The St. Louis area’s big “extended warranty” firms are splitting hairs if they think they can avoid Missouri regulations on extended auto-service contracts by selling product warranties tied to the purchase of auto additives, said a spokesman for the state’s…

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08.24.2009 5:01 pm

Reporter’s query: Did your car warranty come with an additive?

St. Louis Post-Dispatch

If you answered yes, I’d like to hear from you.

At least 10 St. Louis brokers of extended auto-service contracts also sell a more complicated and less regulated type of vehicle protection that could represent the future of so-called “extended warranty” business.

The…

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08.18.2009 5:52 pm

More on Mogi, the St. Charles service-contract broker

St. Louis Post-Dispatch

I wrote a story in Tuesday’s paper about cancellation penalties assessed by Mogi, a St. Charles-based broker of extended auto-service contracts. If you’re interested in more information about the allegations against the company, you’re in luck: here is the federal…

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05.07.2009 1:41 pm

NY bishops sue Wentzville firm, say they’re more faithful to “Fidelis”

St. Louis Post-Dispatch

Add another lawsuit to those piling up for US Fidelis, the Wentzville-based broker of extended auto-service contracts. The latest attack on the self-described  faith-based company comes from an unexpected source: the New York State Catholic Health Plan Inc., a non-profit…

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05.06.2009 4:19 pm

Service-contract company will stop mailing vehicle-recall warnings

St. Louis Post-Dispatch

Carhill Enterprises will no longer mail postcards warning of vehicle recalls as a way to get consumers on the phone with sales agents selling extended auto-service contracts, the chief executive of the St. Louis company said Wednesday.

The announcement came on…

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05.06.2009 11:28 am

More on today’s story about Carhill/Consumer Protection Services

St. Louis Post-Dispatch
A recall postcard from Consumer Protection Services (P-D)

A recall postcard from Consumer Protection Services (P-D)

If you missed it, there’s a story in today’s paper about another area company that’s on the outs with the Better Business Bureau over its marketing of extended auto-service contracts. Here’s the lede:

A St.…

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05.05.2009 7:17 pm

Note to telemarketers: First, know whose cell phone you’re dialing

St. Louis Post-Dispatch

Indiana officials say some bad apples of the service-contract industry broke what ought to be the No. 1 rule in any telemarketing boiler room: don’t make an unsolicited sales call to the state attorney general’s cell phone — especially after…

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05.04.2009 11:35 am

NY Daily News: “Feds must disconnect car-warranty scamsters”

St. Louis Post-Dispatch

Today’s New York Daily News includes an editorial about extended auto-service contracts that begins in the classic, understated style of that famous tabloid: “A special place in hell is reserved for the hucksters who barrage phone lines with one of the…

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