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06.24.2009 7:53 am
Has Charter falsely accused you of stealing cable?
Matthew Hathaway
St. Louis Post-Dispatch

Have you received on of these fliers on your door knob?

 
A reader complained that he recently found a flier hanging from the knob of his front door that accused him of stealing cable. Here’s what it said:
During a check of our cable television lines, we discovered your residence is receiving services that are not in your current subscription plan. Based on this information all unauthorized services have been disconnected. If there is an error in our records, please call the number below and we will correct the matter immediately.
The reader said that, when he called Charter Communications to protest his innocence, a representative from the cable company quickly launched into sales mode and gave him the hard sell on a bundled cable-Internet-phone package.
 
The accused thinks the fliers are just a gimmick to generate sales leads. Perhaps, or maybe the Charter worker hanging the fliers just goofed up. One way to find out for sure is to see if there’s a pattern of this sort of thing. Have you recieved one of these Charter fliers or otherwise been falsely accused of stealing cable? If you have, I’d like to hear from you. Comment below or e-mail me at mhathaway@post-dispatch.com.
 
 

Article printed from The Savvy Consumer Blog: http://www.stltoday.com/blogzone/the-savvy-consumer-blog

URL to article: http://www.stltoday.com/blogzone/the-savvy-consumer-blog/uncategorized/2009/06/has-charter-falsely-accused-you-of-stealing-cable/

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