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01.29.2008 2:08 pm

Goodbye Moxi; hello DVR

St. Louis Post-Dispatch
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It was a sad and scary moment this morning when my Moxi box went out the door. The Moxi was the DVR that Charter launched with such fanfare in 2002. I’ve had mine since Day One; in fact, I have (had) two, my primary, living room Moxi and my secondary, bedroom Moxi. Love them; really, really love them.

Unfortunately, box No. 2 had some sort of stroke a couple of weeks ago and stopped getting listings. Without listings, you can’t record, which is bad. I had a technician out — a very good technician, sent at random, without my pulling any strings — and he did some stuff but decided the modem had died. The Moxi uses a modem to download listings, so pfft.

Although I can’t get anything official from Charter, it’s well known that they are now pushing a Motorola DVR instead of the Moxi and that they (most likely) won’t be buying any more Moxis. That means I had two choices, or three: Get the technician to scrounge around and find me a refurbished Moxi; accept a brand new non-Moxi DVR; or (I thought of this belatedly) switch to TiVo and get cable service via cable card. (I’m not in a good spot for satellite.) If this had been my main box, I think I’d have gone with TiVo, but actually, all I know about the new DVR is that it’s not the Moxi I love. It may be fine, and I decided it would to experience the options so I could tell people about them. So my technician came back today and put it in. Apparently, it’s a much simpler piece of equipment than the Moxi, doesn’t use a modem, doesn’t run hot, yada yada.

I haven’t had time to play with it yet, but I did notice that the menu and listings look exactly like those on digital cable, nothing like those on the Moxi.  I’m trying not to hate it prematurely, just because it’s different.

This I do know: ANY DVR IS BETTER THAN NO DVR! If you don’t yet have one, this should be the year. You don’t know how much it will change your life for the better until you try it.

5 comments

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I don’t know how I would live without my DVR. My husband just suggested we switch from Dish to Charter, but I would have to start all over with a new DVR, reprogram it and everything. I told him he was crazy. There’s 70 programs in that thing!

— majigail
3:32 pm January 29th, 2008

It’s good — I guess — that you don’t hate it prematurely. That will make it all the better when you can rage at it during one of its occasional lockups where it queues up all your remote button presses, waits 30 seconds, and then executes them all at once.

Of course, it’s screens are ugly, so I think its fair to hate it for that as well.

(I really should switch back to tivo.)

— david.
3:57 pm January 29th, 2008

I have been using a Charter supplied Motorola HDTV DVR for nearly a year now. I couldn’t imagine life without it. I not only like recording my favorite shows for later viewing, I like the fact that it has two tuners to record two different shows simultaneously. You can also let a show run ahead so you can fast forward past the commercials while the show is still on. I haven’t watched a program in real time since I’ve had it. It really is a time saver!

The only disadvantage is I can’t record CBS HDTV content on my DVR because of some dispute between Charter and KMOV that I can’t seem to get an explanation for. I’ve contacted both Charter and KMOV about this issue and nobody seems to know or care what I’m talking about.

— jtg61
4:46 pm January 29th, 2008

Our Moxi burned out in November. It was the second good one we had. They just run so hot.

I like the new Motorola. It doesn’t run so hot (it’s positively cold compared to the Moxi) and it has double the hard drive space of the Moxi so you don’t eat up all your space if you record an HD program.

The menu is like the digital non DVR which we also have so it wasn’t too hard to get used to, and it actually displays the hard drive usage in an easier to find way.

Fortunately, I don’t really watch anything on KMOV so I haven’t been to worried about the lack of HD signal, but Charter should carry as a matter of service in my opinion.

— Kathy
9:17 am January 30th, 2008

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