The most painful thing about this experience is losing any recordings you may have had. I know they don’t normally do it, but was Charter willing to try and recover your programs?

The moxi box supports a external hard drive,if utilized you won’t have to lose any data in the transfer to the new moxi. I have a 500 gig. ext. hd and have massive data backed up.

i have a friend with a moxi, and i have the newer version (motorola) DVR with an interface identical to standard, non-DVR boxes. i prefer my motorola DVR, but the moxi has some advantages. for instance, with the moxi if you flip channels and flip back, it still holds previously revorded television in the queue (for instance, if you pause live TV for 5 minutes, come back, flip channels, once, flip back, you will still be 5 min behind on the old channel as long as you have two tuners available). my DVR loses all previously recorded television on a channel as soon as you flip off of it which has lead to some frustrating accidental “channel up” button presses! BUT the one thing i love about mine is that i can enter the guide and type in “770″ to jump straight to the HD channels for browsing. with the moxi, my friend has to hold down ‘up’ to scroll through 770 channels to get there. that could be a deal breaker for me!!!

plevin– that is awesome!!! MLB HD recently aired game 7 of the 2006 NLCS in its entirety and i wanted to record it for preservation’s sake (such an amazing game!), but 3 hours of HD recording was taking up a massive 10% of my space, which is already pushing 70% because i am a television packrat as it is…

As I understand it, the external hard drive becomes seamless with the Moxi hard drive and enlarges storage but doesn’t back up what you have recorded. Plevin, do you have it configured some way that this isn’t correct? If so, how? Because I asked and was told no, no backup. And Jay, no, my Charter tech (who knows his stuff) said nothing can be recovered. That is the only real downside of using a DVR. By the way, the new Moxi requires an eSATA external hard drive if that makes sense to you.

NSR, with the Moxi, on the Channels list, you just punch in the number (like 770) and it jumps there. It’s always worked that way.

To bad charter still only has around 30 HD channels. I switched to AT&T after my charter rate jumped from $100 to $179/month. I now get like 80 HD channels with U-verse. I miss the moxi but it wasn’t worth $79/ month and 50 less HD channels.

We had the original Moxi and loved it, until it burned out a year ago. Some friends told us they’d just gotten the Motorola and it had more capacity, so when Charter came out we switched to that. We HATED the Motorola-both its functionality and its interface. We just switched back last month to the Moxi and are much happier, except there’s less recording space.

I’d never heard that you can use an external hard drive (though I’ve often wondered about the USB ports on the front). What kind do you need?

Do you know if the new Moxi has more recording space and/or if they have fixed the overheating problem? I’m surprised that the interface is slower; that’s odd for new equipment.

All first-generation Moxis are at least three years old, so yours probably has a limited lifespan, Jeff. So exercise caution. Those who know confirm to me that although an external hard drive will expand storage capacity, it’s tied to that single Moxi and isn’t a backup. Anyone who thinks they’ve backed up, hasn’t. (Don’t think the first generation takes an external hard drive, though.) The new one supposedly runs cooler and has extra venting. The hard drive is double, the same as the “multi-room” version.

I had the old Moxi and loved it. When it expired, Charter replaced it with the ‘new and improved’ Motorola. I’ve had 4 or 5 of them now…replacements for one reason or another…and they all have had the same ‘fault’. Every once in a while it will refuse to record, saying ‘the disc is 100% full’. I keep a couple of 1 or 2 minute segments recorded so I can delete one of them, and when I do the content drops to the real amount recorded…almost always less than 20%. Charter says it’s a ‘hardware problem’…Motorola says it’s a ’software problem’, and neither one will admit that I’m not the only person with the problem.