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Here's what job seekers should highlight on resume in 2021
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Here's what job seekers should highlight on resume in 2021

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According to a recent industry study from Zety, the way the workplace and employees are perceived has changed significantly in the wake of the COVID-19 crisis — and those changes are likely to remain even after 2020 is in the rear view mirror.

What are employers looking for from job seekers hoping to land a new position in the coming year? Here is a run-down of what U.S. recruiters and hiring managers want most, based on results of the Zety survey. Consider how you can highlight these skills if you plan to apply for a new job in 2021.

Common sense, interpersonal skills and emotional intelligence are often cited as examples of soft skills — all important for career success but not easy (or even possible) to teach.


 Interestingly, 61% of respondents in the Zety survey reported that they consider them more important than hard skills. The pros at Zety also noted that LinkedIn’s 2019 Global Talent Trends report found that 92% of hiring managers surveyed said soft skills are as important, or more important, than hard skills, and that a study published in the International Journal of Applied Management and Technology revealed soft skills to be of “paramount importance” for the global work environment.

Kathleen Furore is a Chicago-based writer and editor who has covered personal finance and other business-related topics for a variety of trade and consumer publications. You can email her your career questions at


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